Wayward Lad
Member
- Joined
- Apr 2, 2024
- Messages
- 461
- Reaction score
- 291
- Points
- 63
So they ask a customer on the fly what they can afford every month and then use that figure divided by 30 and apply a daily limit 
…..why didnt they just ask what you can afford each day!
Once again a complete and utter lack of understanding of how a customer bets and applying a restriction that IS NOT based upon ‘affordability’ as winning bets are not taken into account.
What I don’t understand is why they don’t take winning bets into account, as in order to gauge a customers cumulative stake level then they will have to assign each bet to a file titled under a ‘nom de plume’ for the EPOS system in order for the system to flag a limit that has been reached etc, which in turn flags to staff to tell the customer no more bets blah blah……However as the system settles each bet then a winning bet will be credited within that customers file, as profitability for each customer will be a key piece of data that a trader will use to decide upon the acceptance of a bet that is either outside a customers normal staking pattern or/and breaches a level of liability…….so therefore why not use a customer win/loss figure to gage ‘affordability’? ……they choose not to but why?
I think we all agree that the knowledge of betting behind the counter in LBO’s nowadays is non existent……staff hadn’t heard of the Cheltenham Festival when I went to place an AP the other day in a betting office (I only went to the counter as the self service machines have in the past applied low stakes restrictions on singles due to liability) ..…however I am sure that if I had asked for something about Football, then the knowledge level would have been much much higher.
Considering that there are only around 6000 betting offices nowadays and that the majors apply accountants algorithms to manage customers through restrictions, have lost the cash cow of large staking roulette FOBT’s to now less profitable AWP’s, have lost customers through the farce of ‘affordability’ checks…….then its Football betting which is probably keeping many above water at the moment.
IMO we should enjoy the cash betting alternative to online betting while it is still here, albeit in our covert ‘sneak in sneak out’ on the self machines
way, as I am sure many more shops will close as lease’s expire, as I suspect that some will be operating at a loss now, but would be losing more if they closed and still had to pay the rent and rates. This is before any potential tax increases in the Nov budget, which can only accelerate the trend of closures.
I’d be interested to understand how the cameras are used for the new self service machines in betting shops, as trying to gage who the customer is by staff at head office, or staff in shop through the camera? In order to assign bets to particular customers, either from a profit/loss or regulation point of view, would be a nightmare I would have thought. I suspect it is more around what the GC are requesting as to how bookmakers ‘protect’ customers from ‘harm’ when they use the terminals, as there is no human interaction to do whatever compliance the GC expect ie restrict us!
…..if it is then what stops the crafty customer from covering the camera when placing a bet through the terminals?…..i most certainly will be doing this from now on 
Unfortunately Online is perfect for the bookmaker and the regulator as all bets are tracked without human threat of mistake in logging bets and algorithms can be applied to restrictions, both profit wise and GC compliance wise……so I am not convinced that the major bookmakers are particularly worried longer term about betting shops closing, particularly if they can migrate their shop customer base to online between now and when more shops start closing.
Sorry to be the ‘bell weather’ of bad new folks, but trends are important as we all know on this forum……and although they aren’t a guarantee of future behaviour etc, then betting shops outlook trends dont look at all rosy methinks
…..why didnt they just ask what you can afford each day!Once again a complete and utter lack of understanding of how a customer bets and applying a restriction that IS NOT based upon ‘affordability’ as winning bets are not taken into account.
What I don’t understand is why they don’t take winning bets into account, as in order to gauge a customers cumulative stake level then they will have to assign each bet to a file titled under a ‘nom de plume’ for the EPOS system in order for the system to flag a limit that has been reached etc, which in turn flags to staff to tell the customer no more bets blah blah……However as the system settles each bet then a winning bet will be credited within that customers file, as profitability for each customer will be a key piece of data that a trader will use to decide upon the acceptance of a bet that is either outside a customers normal staking pattern or/and breaches a level of liability…….so therefore why not use a customer win/loss figure to gage ‘affordability’? ……they choose not to but why?
I think we all agree that the knowledge of betting behind the counter in LBO’s nowadays is non existent……staff hadn’t heard of the Cheltenham Festival when I went to place an AP the other day in a betting office (I only went to the counter as the self service machines have in the past applied low stakes restrictions on singles due to liability) ..…however I am sure that if I had asked for something about Football, then the knowledge level would have been much much higher.
Considering that there are only around 6000 betting offices nowadays and that the majors apply accountants algorithms to manage customers through restrictions, have lost the cash cow of large staking roulette FOBT’s to now less profitable AWP’s, have lost customers through the farce of ‘affordability’ checks…….then its Football betting which is probably keeping many above water at the moment.
IMO we should enjoy the cash betting alternative to online betting while it is still here, albeit in our covert ‘sneak in sneak out’ on the self machines
way, as I am sure many more shops will close as lease’s expire, as I suspect that some will be operating at a loss now, but would be losing more if they closed and still had to pay the rent and rates. This is before any potential tax increases in the Nov budget, which can only accelerate the trend of closures.I’d be interested to understand how the cameras are used for the new self service machines in betting shops, as trying to gage who the customer is by staff at head office, or staff in shop through the camera? In order to assign bets to particular customers, either from a profit/loss or regulation point of view, would be a nightmare I would have thought. I suspect it is more around what the GC are requesting as to how bookmakers ‘protect’ customers from ‘harm’ when they use the terminals, as there is no human interaction to do whatever compliance the GC expect ie restrict us!
…..if it is then what stops the crafty customer from covering the camera when placing a bet through the terminals?…..i most certainly will be doing this from now on Unfortunately Online is perfect for the bookmaker and the regulator as all bets are tracked without human threat of mistake in logging bets and algorithms can be applied to restrictions, both profit wise and GC compliance wise……so I am not convinced that the major bookmakers are particularly worried longer term about betting shops closing, particularly if they can migrate their shop customer base to online between now and when more shops start closing.
Sorry to be the ‘bell weather’ of bad new folks, but trends are important as we all know on this forum……and although they aren’t a guarantee of future behaviour etc, then betting shops outlook trends dont look at all rosy methinks
) plus the staff in the shop would probably notice too. You would be guaranteeing yourself agro I reckon.
