'It looks like your account has been restricted on the sportsbook so you're not able to place large stakes there anymore, however you can still use the exchange without any restrictions'
'You can complain by sending an e-mail to
escalations@betfair.com'
I've sent a pointless e-mail and will get a standard response.
I'm really surprised no-one has picked up on this practice and made industry scapegoats of firms who do this.
I've asked for my account P&L and a detailed explanation why I'm restricted, I'd love to be a loser and still restricted, that's the sort of thing some pundits will jump all over, I think once I've had a response I'll write to the Racing Post, as you say a week before Cheltenham is incredible timing