This is the message in full....
Thanks for getting back in touch with us. Apologies for not having heard back from us as of yet. I've been able to find the following update with regards to the escalation we raised for you, which would read out the following:
"We are aware of some inconsistencies with our card reading tool post the UK credit card ban on April 14th.
While some cards are being read as credit cards in our back end we are working on a fix but this may be a long term project and unfortunately, this won't be a short term workaround.
The customer will need to be guided to other payment methods for the time being.". -
Thanks for getting back in touch with us. Apologies for not having heard back from us as of yet. I've been able to find the following update with regards to the escalation we raised for you, which would read out the following:
"We are aware of some inconsistencies with our card reading tool post the UK credit card ban on April 14th.
While some cards are being read as credit cards in our back end we are working on a fix but this may be a long term project and unfortunately, this won't be a short term workaround.
The customer will need to be guided to other payment methods for the time being.". -
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